As with all online shops, your purchase from tubs.fr is not complete until the goods have been shipped. Up until that point, either you or we can cancel the purchase at any time by simply letting the other party know (and refunding any money paid, of course).
If you are unhappy with an item you have ordered, please send it back to us promptly and in good condition, and we will gladly refund your purchase. Please see the shipping and returns page for further information.
Other than that, it's all common sense stuff. Please just treat tubs.fr like any other shop. Please let us know if you can't find what you're looking for, if you're unhappy with our service for any reason, or if you have any questions about our policies.