| We make every effort to ship your order as quickly as possible once we receive confirmation of your payment. If you place your order before 1 pm and we have got what you need in stock, we ship it same day. Orders from stock placed after 1 pm ship the following day. Orders after 1 pm on Friday are sent on Monday.We offer two types of delivery in France: express delivery the next working day, or standard delivery in two working days. Delivery times to other EU countries can vary from 3 to 8 working days. Standard delivery costs € 4,95, but is free for orders of € 50 or more. We find that delivery services (both standard and express) are very reliable most of the time, but they can sometimes shut down on busy travel days, such as Fridays in February and August. When this happens, everything is delayed by one business day - so orders placed on Thursday afternoon may not leave until Monday in the worst case.Some parcel deliveries require a signature, so the shipper may leave a note in your letterbox if you're not at home. If this happens to you, please go and pick up the parcel promptly, or they might return it to us. Please let us know if you don't receive your purchases within a week of us sending it, whatever the reason. If we don't hear from you, we'll assume that it has arrived safely.We regret that we cannot ship to Switzerland or to the French DOM/TOM. |